Privacy Policy

1. Scope and identity

Primestreak is the company and brand behind Primeportal. This privacy policy applies to: the Primestreak website (primestreak.no); Primeportal as a platform and service; and related contact forms, accounts, and integrations. When we say “we”, “us”, or “our”, we mean Primestreak.

2. What data we collect

We may collect: contact information (name, email, company, and similar details); account information; project and workspace data inside Primeportal; content you upload or create; platform connection data for integrated services (such as Instagram and other social platforms); and technical and log data (e.g. IP address, browser and device information, login activity, and usage data).

3. How data is collected

Data may be collected when you: contact us; create an account; use Primeportal; connect third-party services; upload or create content; or communicate with support.

4. How we use the data

We use the data to: provide and operate Primeportal; manage accounts and projects; enable content planning and publishing; support connected integrations (including Instagram); improve security, performance, and product quality; respond to support requests; and comply with legal obligations.

5. Third-party integrations

Primeportal may connect to third-party services such as Instagram (Meta). You choose whether to connect these services. We only access and use the data necessary to provide the requested functionality. Those platforms are governed by their own privacy policies and terms.

6. Legal basis

Where applicable, we rely on: your consent; performance of a contract (providing the service); our legitimate interests; and legal obligations.

7. Data retention

We retain personal data only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and maintain security and business records.

8. Data sharing

We do not sell your personal data. We may share data only when necessary with: service providers (e.g. hosting and infrastructure); connected third-party platforms you have chosen to use; and legal authorities when required by law.

9. Your rights

You may request: access to your data; correction; deletion; restriction or objection where applicable; and account deletion. To exercise these rights, contact us at the email below.

10. Data deletion and account deletion

You may request deletion of your Primeportal account and associated personal data at any time. Send your request to post@primestreak.no. We will process the request in line with applicable law. Some data may be retained where we are legally required or permitted to keep it. For requests related to data received via Meta products (e.g. Instagram), use the same contact address; we will respond in line with our obligations to Meta and applicable law.

11. Cookies and similar technologies

The website and platform may use cookies or similar technologies for basic functionality, analytics, security, and performance. You can manage cookie preferences in your browser.

12. Security

We use reasonable technical and organizational measures to protect your data. No system can be guaranteed completely secure; we encourage you to use strong passwords and keep your account details safe.

13. Contact

For privacy requests, data deletion, or questions about this policy: post@primestreak.no.